Receptionist

Responsibilities

  • Answer and direct phone calls in a polite and friendly manner.
  • Welcome clients and their pets in a warm and friendly manner and answer any questions visitors have.
  • Maintain reception area and all common areas in a clean and tidy manner at all times.
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
  • Keep detailed and accurate medical records of all patients.
  • The ability to multitask in a fast-paced environment.
  • Take inventory of supplies and restock as needed.
  • Handle cash, checks, and credit card transactions with accuracy daily.

Qualifications

  • High school diploma or general education degree (GED) required.
  • 2-3 years of relevant experience in an office environment or customer service is preferred.
  • Previous veterinary experience is required.
  • Proficient in Microsoft Office.
  • Experience with Avimark veterinary software is preferred.
  • Able to type 35 wpm minimum.
  • Strong phone skills.
  • Demonstrated ability to read, write, and speak English.
  • Comfortable multi-tasking and prioritizing tasks without guidance.
  • Excellent interpersonal skills.
  • Punctual with strong attendance history.
  • Wonderful customer service skills.
  • Able to maintain professionalism at all times.

 

GEORGETOWN VETERINARY HOSPITAL - RECEPTION APPLICATION

  • EQUAL EMPLOYMENT OPPORTUNITY

    Georgetown Veterinary Hospital is an equal employment opportunity employer. The Hospital is committed to com- plying with applicable equal employment laws and does not discriminated in employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, medical condition, disability, genetic information, veteran status, or other legally protected status.
    (If offered employment, you will be required to provide documentation to verify your eligibility.)

  • MILITARY SERVICE

    Please do not reference your résumé.

  • EDUCATION

    Please do not reference your résumé. Please provide, if applicable 1. name of the school 2. City & State 3. Degree and area of study 4. Other (e.g., GED, Trade or Vocational School, etc.) 5. and whether you graduated

  • EMPLOYMENT HISTORY

    Please do not reference your résumé. List all current and previous employment starting with your most recent position (including all seasonal, part-time and short-term employment and military service). Include all periods of self-employment. This section must be completed regard- less of information provided on résumé. Failure to list complete and accurate information may result in disqualification or termination of employment.

  • Latest Employment

  • Employment 2

  • Employment 3

  • EMPLOYMENT HISTORY CONTINUED

    Please do not reference your résumé. If you wish to describe additional employment experience, please provide the hospital with a copy of all relevant experience through a separate email.

  • EMPLOYMENT SPECIFICATIONS AND AVAILABILITY FOR WORK

  • Application Source

  • References

    Please provide us with the name, phone, position, organization and email of your chosen references. Please also specify for how long you have known each reference.

  • Receptionist Skills Assessment

    The following questions and scenarios are designed to help us better understand your aptitude for working in veterinary medicine. Please answer them to the best of your ability, according to what you know now and your past experiences. Lack of technical information will not preclude you from being considered for a position.

  • Attention to Detail

    Any position in veterinary medicine requires you to show great attention to detail and follow-through. Explain why it is important to ensure that the details are accurate in the following two situations:

  • Customer Service

    One of the most important components of working in a veterinary hospital is providing exceptional customer service to the clients who trust us with their pets' care, as well as facilitating information between them and the doctors.

  • Work Ethic

    "Work ethic" can be described as the set of moral principles you use in order to do your job in a conscientious way. The following questions give you an opportunity to display your sense of ethical behavior in regards to your career.

  • Veterinary Medicine

    These are concepts that we encounter regularly in the veterinary field. Some may be difficult to explain to clients, while others may be difficult to experience on a daily basis. Again, lack of technical knowledge does not automatically preclude you from being considered for the position.

  • Logic and Reasoning

    "Common sense" is defined as "sound, practical judgement that is independent of specialized knowledge." These questions will help determine your propensity for making decisions based on rational, logical thinking.

  • APPLICANT STATEMENT

    I hereby certify that all information I have provided in order to apply for and secure employment with Georgetown Veterinary Hospital is true, complete, and thorough. I hereby authorize Georgetown Veterinary Hospital (or duly authorized representative) to thoroughly investigate my background, any statement made on this application, references, employment record, and other matters related to my suitability for employment. I authorize persons, schools, my current employer (if applicable), and previous employers and organizations contacted by Georgetown Veterinary Hospital (or duly authorized representative) to provide any relevant information regarding my current and/or previous employment and I release all persons, schools, employers of any and all claims for providing such information. I understand that misrepresentation and/or omission of facts regardless of when it is found, may result in rejection of this application, or if hired, termination of employment. Should I become employed by Georgetown Veterinary Hospital, I understand that my employment will be for no definite period of the term and that I will have the right to terminate my employment at any time, at my convenience, with or without cause or reason. I further understand that Georgetown Veterinary Hospital will have the same right. I understand that I am expected to comply with all policies, rules, and procedures of the organization and agree that any handbook I receive will not constitute an employment contract, but will be a statement of the organization’s policies and procedures. By my submission, I certify that I have read, fully understand, and accept all terms of the above Applicant Statement.