Receptionist
Responsibilities
- Answer and direct phone calls in a polite and friendly manner.
- Welcome clients and their pets in a warm and friendly manner and answer any questions visitors have.
- Maintain reception area and all common areas in a clean and tidy manner at all times.
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
- Keep detailed and accurate medical records of all patients.
- The ability to multitask in a fast-paced environment.
- Take inventory of supplies and restock as needed.
- Handle cash, checks, and credit card transactions with accuracy daily.
Qualifications
- High school diploma or general education degree (GED) required.
- 2-3 years of relevant experience in an office environment or customer service is preferred.
- Previous veterinary experience is required.
- Proficient in Microsoft Office.
- Experience with Avimark veterinary software is preferred.
- Able to type 35 wpm minimum.
- Strong phone skills.
- Demonstrated ability to read, write, and speak English.
- Comfortable multi-tasking and prioritizing tasks without guidance.
- Excellent interpersonal skills.
- Punctual with strong attendance history.
- Wonderful customer service skills.
- Able to maintain professionalism at all times.